For bookings of up to 10 people:
We will happily re-schedule or refund a booking any time up to the day before you are scheduled to arrive. Unfortunately, tickets become non-refundable and non-transferable on the day of your session.
If you require a refund or wish to reschedule your tickets to another day/time, please call our park on: 01592 771535
For parties and groups of 11+ people:
Payment for Parties and Large Group Events will be given a full refund on cancellations made more than a week in advance. A payment becomes non-refundable within 7 days of the event.
To re-schedule or refund parties or large group events please contact us on 01592 771535
PLEASE NOTE: We will not refund tickets in your booking for jumpers that do not turn up on the day of the event.